Kraner Deskware B.V. provides dedicated shipping for all desk accessories and workspace organization products directly across the Netherlands. Every shipment is dispatched from our Dutch fulfillment center to guarantee prompt delivery to residential and commercial addresses.
| Service | Delivery time | Cost |
|---|---|---|
| PostNL Parcel Service | 1-2 business days | €5.95 |
| DHL Parcel Netherlands | 2-3 business days | €4.95 |
Lead times calculate working days from parcel handover. Deliveries to outlying zones may require an additional 1-2 days.
Orders confirmed prior to 11:00 on standard business days ship the same day. Transmissions after cutoff, on weekends, or during official holidays dispatch on the subsequent business day. You receive an immediate confirmation email containing your order reference upon placement.
All desk accessories, monitor stands, and organizer trays are packed using heavy-duty double-wall corrugated cardboard boxes, custom foam corner protectors, and scratch-resistant inner sleeves to prevent impact or surface abrasion during transit.
Once your parcel is handed over to the courier, an automated dispatch notification containing a direct tracking link is sent via email and SMS for real-time monitoring.
When shipment tracking remains stalled for 5 business days, notify [email protected] with your order reference. We initiate an official carrier search and will dispatch a replacement or issue a complete refund, per your instruction, within 10 business days of receiving your message.
Examine the outer packaging upon delivery. If physical damage is observed, take photographs of the exterior box and the damaged desk accessory, retain all protective packaging materials, and report the issue to [email protected] within 48 hours of receipt.
Valid payment options include Cash on delivery, Bank transfer. Our team never requests banking credentials or card numbers via email or telephone.
We deliver to designated destinations. Shipping fees and expected transit times appear in the cart before you confirm. Any applicable customs fees or import taxes remain the responsibility of the recipient.
Contact [email protected] or call +31 10 6814221 between Mon-Thu 09:15-18:45, Fri 09:15-17:45, Sat 09:30-13:30. We resolve all inquiries within one business day.
Kraner Deskware